Frequently Asked Questions
TC - Remote Workaround for PL-M2014R (Ver 5)
Model: PL-M2014R (Version 5) *Discontinued model Is the handheld remote still available for purchase? No. How can I still use the product? The handheld remote for the newer sign can be used BUT there is a catch. The controller box is the same but the ...
TC - Time & Date FAQ's
Any TruColor Version • It is normal for the TIME and DATE to reset when power is removed. • The sign will retain the programmed message but not the TIME and Date when power is removed. • If it is essential to keep the TIME and DATE accurate but have ...
TC - Sign to Computer Communication
Any TruColor Version • Each model can be programmed using the associated sign software. • Use most any Windows computer with a 9-Pin COM Port (serial port) or USB Port. Apple iOS not supported. • Use the included cable, purchase online, or refer to ...
TC - Message Shifting Speed
• The display is designed to attract attention from 15' to 100' away. • If the shifting speed appears to be too fast, in most cases, you are standing too close to the display. • Stand back at least 20 feet to view the shift speed of the message. If ...
TC - Reset (Erase All Information)
The following procedure will erase all user information and restore sign to factory settings. Model: PL-M2014R Press "ESC". Sign will show: [Ed Rn Del Set] Press "D" for Delete. Sign will show: [Pag Tmr Gfx] Press "P" for Page. Sign will show: [PAGE ...
TC - Demonstration Message FAQ's
Any TruColor Version • The demonstration message cannot be removed and will only show on the sign when no user messages are programmed. • All the features shown in the demonstration message are available to the user. Refer to the associated user ...
TC - Trivia FAQ's
• Questions and answers automatically inserted before and after your message to entertain your viewers. Models: PL-M2014RV6, IDG-M2014RV6, PL-EMD-3-M2014-V6P1 and PL-XPM2014, PL-EMD-2014-XPMV8 How do I disable the Trivia? Make sure your sign is ...
TC - Memory FAQ's
• The TruColor Series has 26 programmable pages (A-Z). Each page can store an individual message. • Using graphics and effects will take up more memory than letters, numbers, or symbols. • The onboard backup battery will retain any user programmed ...
TC - Which model do I have?
There are 3 TruColor sign models. TruColor V5 (PL-M2014R) TruColor V6 (PL-M2014RV6) TruColor V8 (PL-XPM2014) V8 (XPM Series) Notes • Available in other model sizes, i.e. PL-XPM2020, PL-XPM3010, PL-XPM4014, etc. • The Remote, User's Guide, and ...