TC - Remote Workaround for PL-M2014R (Ver 5)
Model: PL-M2014R (Version 5)
*Discontinued model
Is the handheld remote still available for purchase?
No.
No.
How can I still use the product?
The handheld remote for the newer sign can be used BUT there is a catch. The controller box is the same but the newer sign remote button layout is different.
The handheld remote for the newer sign can be used BUT there is a catch. The controller box is the same but the newer sign remote button layout is different.
- Purchase the version 6 remote.
- The photos below show the remote button layout difference. You'll just need to reference the discontinued button layout while using the new remote.
Discontinued Ver.5 Remote NEW Ver.6 Remote
Is there a software solution?
The software is still available for purchase but it is only Windows XP (32-bit) compatible.
If you don't already have the communication cable, you can also purchase one from the Web Store.
The software is still available for purchase but it is only Windows XP (32-bit) compatible.
If you don't already have the communication cable, you can also purchase one from the Web Store.
Need additional assistance?
Refer to the Contact Us page for options to reach a support agent.
Refer to the Contact Us page for options to reach a support agent.
Response Time
Same day during normal business hours (Monday-Friday, 9AM-5PM, Pacific Standard Time).
Same day during normal business hours (Monday-Friday, 9AM-5PM, Pacific Standard Time).
After hour requests are replied to on the following business day.
Related Articles
Related Articles
TruColor V8 (PL-XPM2014)
Models: PL-XPM2014, PL-EMD-2014-XPMV8 TruColor Series Version 8 Not sure if this is your model? Click here to find out which model you have. Where To Purchase This Product Use the Contact Us form to request pricing and availability. Downloads ...TruColor V5 (PL-M2014R)
Model: PL-M2014R TruColor Series Version 5 Not sure if this is your model? Click here to find out which model you have. Where To Purchase This Product This product has been discontinued. Refer to the replacement product, PL-XPM2014 or use the Contact ...TruColor V6 (PL-M2014RV6)
Models: PL-M2014RV6, IDG-M2014RV6, PL-EMD-3-M2014-V6P1 TruColor Series Version 6 Not sure if this is your model? Click here to find out which model you have. Where To Purchase This Product Use the Contact Us form to request pricing and availability. ...OPEN Rectangle (PL-OPERT-2209M)
Model: PL-OPERT-2209M Rectangle Multi-Color OPEN Sign Where To Purchase This Product Visit our Amazon Store to view and purchase available OPEN sign products. Downloads Available BelowTC - Handheld Remote
Any TruColor Version Symptom • Sign not responding to handheld remote. • Buttons get stuck. Solutions Test the handheld remote Using any Android phone, start the camera application. Some iPhones will not work for this test so an Android phone is ...