TC - Memory FAQ's

TC - Memory FAQ's

• The TruColor Series has 26 programmable pages (A-Z). Each page can store an individual message.
• Using graphics and effects will take up more memory than letters, numbers, or symbols.
• The onboard backup battery will retain any user programmed messages for up to 30-days if the sign has been running for a minimum period of 48 hours.
• The backup battery is not used to power the sign. It is only for sign memory retention.
• The backup battery is not used to retain the TIME/DATE when the sign is powered off.
Model: PL-M2014R

TruColor Series Version 5 (32k memory)
Max characters per page = 1,000 up to 12 total pages.
Models: PL-M2014RV6, IDG-M2014RV6, PL-EMD-3-M2014-V6P1

TruColor Series Version 6 (64k memory)
Max characters per page = 1,000 up to 24 pages.
Models: PL-XPM2014, PL-EMD-2014-XPMV8

TruColor Series Version 8 (64k memory)
Dynamic memory (memory space assigned as needed).
Need additional assistance?
Refer to the Contact Us page for options to reach a support agent.
Response Time
Same day during normal business hours (Monday-Friday, 9AM-5PM, Pacific Standard Time).
After hour requests are replied to on the following business day.



    • Related Articles

    • TC - Sign Memory

      Any TruColor Version Common Issues • "Memory Full" • Sign not retaining memory • Memory Reset Solutions "Memory Full" refers to a message that will appear on the sign when the maximum amount of characters entry has been reached. To enter additional ...

    • TC - Time & Date FAQ's

      Any TruColor Version • It is normal for the TIME and DATE to reset when power is removed. • The sign will retain the programmed message but not the TIME and Date when power is removed. • If it is essential to keep the TIME and DATE accurate but have ...

    • TC - Demonstration Message FAQ's

      Any TruColor Version • The demonstration message cannot be removed and will only show on the sign when no user messages are programmed. • All the features shown in the demonstration message are available to the user. Refer to the associated user ...

    • TC - Trivia FAQ's

      • Questions and answers automatically inserted before and after your message to entertain your viewers. Models: PL-M2014RV6, IDG-M2014RV6, PL-EMD-3-M2014-V6P1 and PL-XPM2014, PL-EMD-2014-XPMV8 How do I disable the Trivia? Make sure your sign is ...

    • TC - Password

      Any TruColor Version Common Issues • I forgot my password • I entered my password but cannot access the sign Solutions Since it is unknown as to what the original password my be, the only recommended procedure is to force bypass the password and ...