TC- Nurse Call and AV Systems

TC- Nurse Call and AV Systems

Pro-Lite is not affiliated with any company listing our products as being compatible with their systems. We are only able to support the sign itself and not the integration system provided by those companies or providers. 
Supported Models
PL-M2014RV6, IDG-M2014RV6, PL-EMD-3-M2014-V6P1


Crestron Systems (AV)
*Support information from technician working with this system.
If you are receiving a syntax error or data is not showing on the sign, try the following:
  1. Recycle power to the sign.
  2. Make sure data from Crestron system shows <ID01><PA><SA><CH><FQ>Green Text\x0D\x0A
Additional communication troubleshooting
Download the native product software for testing the communication from a computer to the sign.

Sign problem unrelated to data communication
Refer to this troubleshooting page.

Looking for additional assistance?
Refer to the Contact Us page for options to reach a support agent.
Response Time
Same day during normal business hours (Monday-Friday, 9AM-5PM, Pacific Standard Time).
After hour requests are replied to on the following business day.